EHR-ready data model
Patient context, vitals, chief complaint, risk flags, CTAS rationale, and handoff notes are structured for downstream systems.
Patient intake for ER teams
Turning wait time into care time.
MediLink structures ER intake before the nurse review, so every patient arrives with context, vitals, and a clearer handoff.
Supports clinical judgment
Nurse-validated triage
CTAS-ready workflows
The operating pressure
The bottleneck starts before the nurse has the full picture.
6+ hrs
median ER wait time in Canada
1.30M
Canadians left ERs without care in 2024
80%
of ED nurses report burnout pressure
Workflow
One intake file. Three views.
Patients answer guided questions. Nurses validate risk and rationale. Doctors receive the handoff.
Patient-facing intake
Smart Room console
Guided questions that feel supported.
Link stays beside the intake flow while MediLink gathers symptoms, context, and medication details in plain language.
MediLink intake file
Visit file
WelcomeAbout youWhat changedHealth context
Patient app
Link frames intake as guidance while the clinical logic stays behind nurse review.
Chief concern
Shortness of breath after walking upstairs
History
Asthma, last inhaler use 2 hours ago
Medication
Salbutamol inhaler, no new medication
Captured vitals and context
Review
SpO2
92%
Elevated
Heart rate
118
Monitor
Temp
37.8 C
Context
Meds
Inhaler
Patient reassurance
Nurse override
Doctor handoff
Smart Room
Intake prepared for nurse review.
Chief complaint, vitals, medication context, risk flags, and CTAS rationale stay visible before validation.
Patient acceptance by design
Link makes guided intake feel less mechanical.
The plush appears near patient moments. The UI version stays inside the intake flow, close to the questions patients answer.
Same identity, live in the UI
Plush in the room. Alive companion in patient-facing screens.
Patient intakewith Link
1What brought you in today?
2Any chest pain or shortness of breath?
3Current medications?
The patient sees guidance. The nurse sees rationale and validation controls.
Implementation
Built for the hospital stack.
Structured intake, review events, and EHR handoff stay separate from patient-facing guidance.
Clinical review events
Nurse edits, overrides, validation decisions, and rationale changes are captured as auditable workflow events.
Patient-facing privacy boundary
The patient app guides and reassures without exposing unnecessary clinical inference or staff-only risk logic.
Built for healthcare trust
Secure, interoperable, and explainable from day one.
MediLink is designed around hospital integration realities: structured data, clear audit trails, consent-aware intake, and clinical review before action.
Trust made visible
Link signals that patient guidance is bounded while the clinical workflow stays controlled.
Interoperability
FHIR R4 and HL7 v2 integration paths for EHR and EMR workflows.
Privacy by design
Patient-facing guidance avoids unnecessary data exposure or hidden clinical logic.
Clinical validation
Nurse review, override, and rationale remain visible in the triage flow.
Enterprise security
OAuth-ready access patterns and an audit-friendly SOC 2 path.
FHIR R4HL7 v2OAuth 2.0PIPEDA-readySOC 2 path
See the intake flow with your team.
One focused walkthrough for ER operations, nursing, IT, and clinical leadership.
Patient-facing guidance
Link stays beside the intake questions. Nurses stay in control of clinical review.